Misaka Network Outage History

Status: Identified We are aware that connectivity between Slough and Telehouse North was temporarily unavailable due to a misconfiguration. As some prefixes are configured to be announced only at Telehouse North, customers may have experienced a brief disconnection. Affected components JNB1 - Johannesburg, South Africa (Teraco JB1) (Operational) MIL02 - Milan, Italy (Operational) SOF01 - Sofia, Bulgaria (Operational) SIN3 - Singapore (Equinix SG3) (Operational) NRT4 - Tokyo, Japan (Equinix TY8) (Operational) LON5 - Slough, United Kingdom (Equinix LD5) (Partial outage) ZAG01 - Zagreb, Croatia (Operational) DNS Updates (Operational) LAX2 - Los Angeles, CA, United States (CoreSite LA2) (Operational) DAL10 - Dallas, TX, United States (Equinix DA10) (Operational) MIA02 - Miami, FL, United States (Operational) STO02 - Stockholm, Sweden (Operational) GRU03 - São Paulo, Brazil (Operational) DUB02 - Dublin, Ireland (Operational) VIE01 - Vienna, Austria (Operational) IAD1 - Ashburn, VA, United States (Equinix DC10) (Operational) CPH02 - Copenhagen, Denmark (Operational) EWR02 - Secaucus, NJ, United States (Operational) Flow collector EU (Operational) gNMI Telemetry EU (Operational) Flow collector US (Operational) Public API (Operational) MOW1 - Moscow, RU (M9) (Operational) Cloud Servers (Operational) AP East (hkg12) (Operational) AP East (tpe1) (Operational) S3 EU Central (Berlin) (Operational) ATH01 - Athens, Grace (Operational) Traffic Steering (Operational) OTP01 - Bucharest, Romania (Operational) WAW03 - Warsaw, Poland (Operational) NetBox (US East) (Operational) AMS2 - Amsterdam, Netherlands (NorthC Amsterdam) (Operational) FRA08 - Frankfurt, Germany (Operational) AP Northeast (nrt4) (Operational) LIS01 - Lisbon, Portugal (Operational) SEA02 - Seattle, WA, United States (Operational) PRG02 - Prague, Czech Republic (Operational) OSL02 - Oslo, Norway (Operational) US West (lax1) (Operational) ICN05 - Seoul, South Korea (Operational) BER3 - Berlin, Germany (3U Telecom) (Operational) ZRH01 - Zürich , Switzerland (Operational) KBP01 - Kyiv, Ukraine (Operational) S3 US East (Ashburn) (Operational) KHV01 - Khabarovsk, Russia (Operational) EWR2 - Secaucus, NJ, United States (Equinix NY2) (Operational) TPE1 - Taipei (Chief LY) (Operational) SEA2 - Seattle, WA, United States (Digital Realty SEA10) (Operational) MAD02 - Madrid, Spain (Operational) LOS02 - Lagos, Nigeria (Operational) LON2 - London, United Kingdom (Telehouse Docklands North) (Operational) LED02 - St. Petersburg, Russia (Operational) IAD01 - Ashburn, VA, United States (Operational) SJC10 - San Jose, CA, United States (Equinix SV10) (Operational) Package Mirrors (Operational) HKG12- Hong Kong (Equinix HK2) (Operational) MCI1 - Kansas City, MO, United States (NOCIX) (Operational) Recursive DNS (Operational) BER2 - Berlin, Germany (Speedbone) (Operational) LAX7 - Los Angeles, CA, United States (1200W) (Operational) BRU02 - Brussels, Belgium (Operational) SJC10 - San Jose, CA, United States (Operational) S3 Gateway (Operational) YUL04 - Montréal, QC, Canada (Operational) Mail Queue (Operational) Authoritative DNS (Operational) MRS01 - Marseille, France (Operational) EU Central (ber3) (Operational) IST01 - Istanbul, Turkey (Operational) LAX02 - Los Angeles, CA, United States (Operational) Analytics (Operational) BER03- Berlin, Germany (Operational) MIA2 - Miami, FL, US (Colohouse) (Operational) AP Southeast (sin3) (Operational) US East (iad1) (Operational)

Status: Identified We are currently experiencing heavy DDoS attacks affecting our San Jose location. Our team is actively mitigating the attack, and connectivity quality may be temporarily impacted. Further updates will be provided as the situation develops. Affected components SJC10 - San Jose, CA, United States (Degraded performance)

Status: Identified We have temporarily rerouted the affected subnets to other PoPs where sufficient capacity is available. As a result, latency and throughput may be impacted. We will continue to monitor the situation and restore normal routing once conditions stabilize. Affected components SJC10 - San Jose, CA, United States (Degraded performance)

Status: Identified We are currently experiencing heavy DDoS attacks affecting our Berlin location. As a temporary measure, we have activated additional DDoS protection capacity to mitigate the impact and maintain service availability. Latency may be temporarily affected while mitigation is in place. Our team continues to monitor the situation closely. We appreciate your understanding and patience. Affected components BER2 - Berlin, Germany (Speedbone) (Degraded performance) BER3 - Berlin, Germany (3U Telecom) (Degraded performance)

Status: Identified We have identified that one of our IP transit providers is currently experiencing capacity constraints due to ongoing DDoS attacks targeting other customers. As a result, we are rerouting traffic to alternative carriers. During this period, latency may be temporarily higher than usual. We will continue to monitor the situation and restore normal routing once conditions stabilize. Affected components BER2 - Berlin, Germany (Speedbone) (Degraded performance) BER3 - Berlin, Germany (3U Telecom) (Degraded performance)

Status: Identified We are currently experiencing heavy DDoS attacks affecting our Moscow location. Our team is actively mitigating the attack, and connectivity quality may be temporarily impacted. Further updates will be provided as the situation develops. Affected components MOW1 - Moscow, RU (M9) (Degraded performance)

Status: Identified We have implemented additional mitigation policies to address the ongoing attacks. During this process, reachability and performance may be temporarily affected. We apologize for any inconvenience this may cause and appreciate your understanding. Affected components MOW1 - Moscow, RU (M9) (Degraded performance)

Status: Identified We are currently experiencing heavy DDoS attacks affecting our Seattle location. Our team is actively mitigating the attack, and connectivity quality may be temporarily impacted. Further updates will be provided as the situation develops. Affected components SEA2 - Seattle, WA, United States (Digital Realty SEA10) (Degraded performance) SEA02 - Seattle, WA, United States (Degraded performance)

Status: Identified Due to the scale of the ongoing DDoS attacks (peaking at approximately 2 Tbps), which exceed our upstream capacity, we have temporarily shut down affected subnets to protect the stability of the network. We are working to restore normal connectivity as mitigation measures are implemented. Further updates will follow. Affected components SEA2 - Seattle, WA, United States (Digital Realty SEA10) (Partial outage) SEA02 - Seattle, WA, United States (Degraded performance)

Status: Identified We have temporarily rerouted the affected subnets to other PoPs where sufficient capacity is available. As a result, latency and throughput may be impacted. We will continue to monitor the situation and restore normal routing once conditions stabilize. Affected components SEA2 - Seattle, WA, United States (Digital Realty SEA10) (Degraded performance) SEA02 - Seattle, WA, United States (Degraded performance)

Status: Identified We are currently experiencing heavy DDoS attacks affecting our Moscow location. Due to recent maintenance, some of our network observability tools are still temporarily offline, which may limit real-time visibility during mitigation. Further updates will be provided as the situation develops. Affected components MOW1 - Moscow, RU (M9) (Degraded performance)

Status: Identified We are currently experiencing heavy DDoS attacks affecting our Berlin locations (BER2 and BER3). Our team is actively mitigating the attack, and connectivity quality may be temporarily impacted. Further updates will be provided as the situation develops. Affected components BER3 - Berlin, Germany (3U Telecom) (Degraded performance) BER2 - Berlin, Germany (Speedbone) (Degraded performance)

Status: Identified Mitigation has been applied and the network is now stable. We will keep monitoring for any further impact. Affected components BER3 - Berlin, Germany (3U Telecom) (Operational) BER2 - Berlin, Germany (Speedbone) (Operational)