Mintra Outage History
Mintra is up right nowPingoru has recorded 51 incidents for Mintra: 19 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 3 | 11 of 744 (1%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 2 | 122 of 744 (16%) |
| September 2026 | 2 | 40 of 720 (5%) |
| October 2026 | 1 | 71 of 585 (12%) |
Incidents, newest first
Major June 5, 2025 Log In Error / Active Courses Error 2h 1m Trainingportal
Started Jun 05, 2025, 06:10 PM UTC· resolved Jun 05, 2025, 08:12 PM UTC
- investigating Jun 05, 2025, 06:10 PM UTC
Some users may experience an error message after logging into Trainingportal. This is being currently being investigated.
- resolved Jun 05, 2025, 08:12 PM UTC
This incident has been resolved.
Minor April 23, 2025 TPOS Remote Sites Last Online Dates Inaccurate 30d 4h Trainingportal Offline (TPOS)
Started Apr 23, 2025, 08:31 AM UTC· resolved May 23, 2025, 12:46 PM UTC
- investigating Apr 23, 2025, 08:31 AM UTC
Some customers may see the "Last Online" dates of their remote site registrations showing in the past. Replications are still currently running in the background. We are working on resolving this as soon as possible so connection dates reflect accurately.
- resolved May 23, 2025, 12:46 PM UTC
This incident has been resolved.
Major April 14, 2025 MIST - OPITO Hub API Error 35m MIST
Started Apr 14, 2025, 03:21 PM UTC· resolved Apr 14, 2025, 03:56 PM UTC
- identified Apr 14, 2025, 03:21 PM UTC
The OPITO hub API is experiencing a temporary issue. Users may experience issues logging into MIST-Online.com while this is resolved by the provider.
- monitoring Apr 14, 2025, 03:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 14, 2025, 03:56 PM UTC
This incident has been resolved.
Critical March 13, 2025 Virtual ECDIS Errors/Unavailable 26d 15h ECDIS/Free Play
Started Mar 13, 2025, 03:14 PM UTC· resolved Apr 09, 2025, 07:08 AM UTC
- investigating Mar 13, 2025, 03:14 PM UTC
We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training. Users may experience delays in connecting to a Virtual ECDIS Machine and may encounter the error "All ECDIS simulators are currently occupied. Please try again in few minutes." Our teams are aware and are currently investigating this.
- monitoring Apr 08, 2025, 08:16 PM UTC
Access to VMs have now been restored. Practical Questions have been re-enabled for the exam. We are currently monitoring the VMs performance.
- resolved Apr 09, 2025, 07:08 AM UTC
This incident has been resolved.
Minor February 20, 2025 Virtual ECDIS Delays/Unavailable 20h 57m ECDIS/Free Play
Started Feb 20, 2025, 04:00 PM UTC· resolved Feb 21, 2025, 12:57 PM UTC
- investigating Feb 21, 2025, 11:22 AM UTC
We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training. Users may experience delays in connecting to a Virtual ECDIS Machine and this may take several attempts before being successfully connected. Our teams are aware and are currently investigating this.
- resolved Feb 21, 2025, 12:57 PM UTC
This incident has been resolved.
Critical January 14, 2025 Trainingportal Outage 502 / 504 Gateway Time-Out Error 2h 24m Trainingportal
Started Jan 14, 2025, 08:28 AM UTC· resolved Jan 14, 2025, 10:52 AM UTC
- investigating Jan 14, 2025, 08:28 AM UTC
We are currently aware of an outage with Trainingportal. Users may experience 502 Bad Gateway/504 Gateway Time-Out Error. Our development team have been made aware of this and are currently investigating this issue.
- monitoring Jan 14, 2025, 09:13 AM UTC
A fix has now been implemented and we are monitoring the system.
- resolved Jan 14, 2025, 10:52 AM UTC
This incident has been resolved.
Minor December 11, 2024 Trainingportal Performance 2h 40m Trainingportal
Started Dec 11, 2024, 08:41 AM UTC· resolved Dec 11, 2024, 11:21 AM UTC
- investigating Dec 11, 2024, 08:41 AM UTC
We are currently investigating issues surrounding the following: - User/Admin Login - Commercial Module Errors
- identified Dec 11, 2024, 09:56 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 11, 2024, 11:21 AM UTC
This incident has been resolved.
Critical December 10, 2024 Trainingportal Outage 503 Service Temporarily Unavailable 1h 13m Trainingportal
Started Dec 10, 2024, 01:51 PM UTC· resolved Dec 10, 2024, 03:04 PM UTC
- investigating Dec 10, 2024, 01:51 PM UTC
We are currently investigating the issue. Users may see 503 Service Temporarily Unavailable errors.
- monitoring Dec 10, 2024, 01:59 PM UTC
Issue has now been identified and we are monitoring this.
- resolved Dec 10, 2024, 03:04 PM UTC
This incident has been resolved.
Notice December 8, 2024 Service degradation 1h 33m Trainingportal
Started Dec 08, 2024, 02:52 PM UTC· resolved Dec 08, 2024, 04:25 PM UTC
- identified Dec 08, 2024, 02:52 PM UTC
We are currently experiencing intermittent issues with the Trainingportal service. Users of Trainingportal may experience slow loading and searching in the system, which may result with an error. We are currently investigating this.
- identified Dec 08, 2024, 02:53 PM UTC
We are continuing to work on a fix for this issue.
- identified Dec 08, 2024, 04:25 PM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 08, 2024, 04:25 PM UTC
Our technicians have now resolved the issues and normal service has resumed. Our apologies for any inconvenience caused.
Minor December 2, 2024 System Loading Issues/404 Not Found 4h 29m Trainingportal
Started Dec 02, 2024, 08:34 AM UTC· resolved Dec 02, 2024, 01:03 PM UTC
- investigating Dec 02, 2024, 08:34 AM UTC
Users may see pages failing to load or resulting in errors. This is being investigated at the moment.
- identified Dec 02, 2024, 09:39 AM UTC
The Issue has now been identified and our team are currently working on implementing a fix.
- monitoring Dec 02, 2024, 09:55 AM UTC
A fix has now been implemented and we are monitoring the system status.
- resolved Dec 02, 2024, 01:03 PM UTC
This incident has now been resolved
Critical November 11, 2024 ECDIS - Virtual ECDIS Simulator Error 34m ECDIS/Free Play
Started Nov 11, 2024, 08:50 AM UTC· resolved Nov 11, 2024, 09:24 AM UTC
- investigating Nov 11, 2024, 08:50 AM UTC
We are currently investigating this issue.
- resolved Nov 11, 2024, 09:24 AM UTC
This incident has been resolved.
Major October 30, 2024 Trainingportal Homepage Error 16m Trainingportal
Started Oct 30, 2024, 04:11 PM UTC· resolved Oct 30, 2024, 04:28 PM UTC
- identified Oct 30, 2024, 04:11 PM UTC
Users accessing the Trainingportal Homepage may see an error. https://www.trainingportal.co.uk https://www.trainingportal.no https://www.mintratrainingportal.com Customer specific login pages are unaffected. To access the system while this is resolved, please log in via: https://www.trainingportal.co.uk/mintra/p/mintra
- resolved Oct 30, 2024, 04:28 PM UTC
This incident has been resolved.