Mintra incident

Virtual ECDIS Simulators Unavailable

Critical Resolved View vendor source →

Mintra experienced a critical incident on June 23, 2025 affecting ECDIS/Free Play, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 06:11 AM UTC
Resolved
Jun 24, 2025, 01:16 PM UTC
Duration
1d 7h
Detected by Pingoru
Jun 23, 2025, 06:11 AM UTC

Affected components

ECDIS/Free Play

Update timeline

  1. investigating Jun 23, 2025, 06:11 AM UTC

    We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training. Users may experience delays in connecting to a Virtual ECDIS Machine and may encounter the error "All ECDIS simulators are currently occupied. Please try again in few minutes." Our teams are aware and are currently investigating this.

  2. resolved Jun 24, 2025, 01:16 PM UTC

    This incident has been resolved.