Mintra incident

Virtual ECDIS Simulators Unavailable

Critical Resolved View vendor source →

Mintra experienced a critical incident on July 16, 2025 affecting ECDIS/Free Play, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 03:28 PM UTC
Resolved
Jul 18, 2025, 11:10 AM UTC
Duration
1d 19h
Detected by Pingoru
Jul 16, 2025, 03:28 PM UTC

Affected components

ECDIS/Free Play

Update timeline

  1. investigating Jul 16, 2025, 03:28 PM UTC

    We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training. Users may encounter an error "All ECDIS simulators are currently occupied. Please try again in few minutes." The practical questions for the ECDIS Type-Specific Exams have been disabled. Our teams are aware and are currently investigating this

  2. resolved Jul 18, 2025, 11:10 AM UTC

    This incident has been resolved.