Mintra incident

Virtual ECDIS Simulators Unavailable - Sperry Marine VisionMaster

Mintra experienced a critical incident on August 30, 2025 affecting ECDIS/Free Play, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started: Aug 30, 2025, 01:12 PM UTC
Resolved: Sep 01, 2025, 08:50 AM UTC
Duration: 1d 19h
Detected by Pingoru: Aug 30, 2025, 01:12 PM UTC

Affected components

ECDIS/Free Play

Update timeline

investigating Aug 30, 2025, 01:12 PM UTC

We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training on the Sperry Marine VisionMaster course. Users may encounter an error "All ECDIS simulators are currently occupied. Please try again in few minutes." The practical questions for this ECDIS Type-Specific Exam has been disabled in the interim. Our teams are aware and are currently investigating this.
resolved Sep 01, 2025, 08:50 AM UTC

This incident has been resolved.