Mintra incident

Virtual ECDIS Simulators Degraded Performance

Minor Resolved View vendor source →
Started
Feb 05, 2026, 04:22 PM UTC
Resolved
May 04, 2026, 02:14 PM UTC
Duration
87d 21h
Detected by Pingoru
Feb 05, 2026, 04:22 PM UTC

Affected components

ECDIS/Free Play

Update timeline

  1. investigating Nov 27, 2025, 11:32 AM UTC

    Some users may frequently experience a message indicating all Virtual ECDIS VMs are currently occupied. We are currently investigating this as a priority.

  2. investigating Nov 27, 2025, 02:29 PM UTC

    We are continuing to investigate this issue. Users may encounter errors when accessing "Practice Mode". The practical questions for the ECDIS Type-Specific Exams have been disabled

  3. monitoring Jan 07, 2026, 04:22 PM UTC

    We are continuing to monitor Virtual ECDIS Performance. The following Virtual ECDIS remain in Error: - Chartworld eGlobe G2 - Consilium ECDIS G2 - Anschütz Synapsis ECDIS NX - Sperry Marine VisionMaster - Wärtsilä SAM CHARTPILOT Practical Questions remain off for the above Type-Specific ECDIS exams

  4. monitoring Feb 06, 2026, 01:51 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Apr 22, 2026, 09:07 AM UTC

    We are continuing to monitor Virtual ECDIS Performance. The following Virtual ECDIS machines have now been resolved, and practical questions have been enabled. - Anschütz Synapsis ECDIS NX - Sperry Marine VisionMaster The following Virtual ECDIS remain in Error: - Chartworld eGlobe G2 - Consilium ECDIS G2 - Wärtsilä SAM CHARTPILOT Practical Questions remain off for the above Type-Specific ECDIS exams

  6. monitoring May 04, 2026, 02:12 PM UTC

    The following Virtual ECDIS Machines are currently unavailable. - Chartworld eGlobe G2 - Consilium ECDIS G2 - Wärtsilä SAM CHARTPILOT Practical Questions remain off for the above Type-Specific ECDIS exams.

  7. resolved May 04, 2026, 02:14 PM UTC

    This incident has been resolved.

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