Mintra incident

Service degradation

Notice Resolved View vendor source →

Mintra experienced a notice incident on December 8, 2024 affecting Trainingportal, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2024, 02:52 PM UTC
Resolved
Dec 08, 2024, 04:25 PM UTC
Duration
1h 33m
Detected by Pingoru
Dec 08, 2024, 02:52 PM UTC

Affected components

Trainingportal

Update timeline

  1. identified Dec 08, 2024, 02:52 PM UTC

    We are currently experiencing intermittent issues with the Trainingportal service. Users of Trainingportal may experience slow loading and searching in the system, which may result with an error. We are currently investigating this.

  2. identified Dec 08, 2024, 02:53 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Dec 08, 2024, 04:25 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Dec 08, 2024, 04:25 PM UTC

    Our technicians have now resolved the issues and normal service has resumed. Our apologies for any inconvenience caused.