Mintra incident

Trainingportal Outage 502 / 504 Gateway Time-Out Error

Critical Resolved View vendor source →

Mintra experienced a critical incident on January 14, 2025 affecting Trainingportal, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2025, 08:28 AM UTC
Resolved
Jan 14, 2025, 10:52 AM UTC
Duration
2h 24m
Detected by Pingoru
Jan 14, 2025, 08:28 AM UTC

Affected components

Trainingportal

Update timeline

  1. investigating Jan 14, 2025, 08:28 AM UTC

    We are currently aware of an outage with Trainingportal. Users may experience 502 Bad Gateway/504 Gateway Time-Out Error. Our development team have been made aware of this and are currently investigating this issue.

  2. monitoring Jan 14, 2025, 09:13 AM UTC

    A fix has now been implemented and we are monitoring the system.

  3. resolved Jan 14, 2025, 10:52 AM UTC

    This incident has been resolved.