Mintra experienced a minor incident on January 16, 2025 affecting Trainingportal, lasting 23h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Trainingportal
Update timeline
- identified Jan 17, 2025, 01:28 PM UTC
The following issues have been identified and are currently being investigated by our development team. - Direct Link URLs are directed to a "We're sorry to interrupt your work. Something went wrong..." error. - Delays in the Proctoring Process whereby users who complete the ECDIS type-specific training courses may encounter delays in receiving certificates. Users may still log in to complete courses via their account. This does not prevent users from completing courses using this method.
- resolved Jan 17, 2025, 05:01 PM UTC
This incident has been resolved.