Mintra incident

Virtual ECDIS Delays/Unavailable

Minor Resolved View vendor source →

Mintra experienced a minor incident on February 20, 2025 affecting ECDIS/Free Play, lasting 20h 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2025, 04:00 PM UTC
Resolved
Feb 21, 2025, 12:57 PM UTC
Duration
20h 57m
Detected by Pingoru
Feb 20, 2025, 04:00 PM UTC

Affected components

ECDIS/Free Play

Update timeline

  1. investigating Feb 21, 2025, 11:22 AM UTC

    We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training. Users may experience delays in connecting to a Virtual ECDIS Machine and this may take several attempts before being successfully connected. Our teams are aware and are currently investigating this.

  2. resolved Feb 21, 2025, 12:57 PM UTC

    This incident has been resolved.