Mintra experienced a critical incident on February 27, 2025 affecting ECDIS/Free Play, lasting 5d 5h. The incident has been resolved; the full update timeline is below.
Affected components
ECDIS/Free Play
Update timeline
- investigating Feb 27, 2025, 09:03 AM UTC
We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training. Users may experience delays in connecting to a Virtual ECDIS Machine and may encounter the error "All ECDIS simulators are currently occupied. Please try again in few minutes." Our teams are aware and are currently investigating this.
- monitoring Mar 03, 2025, 09:06 AM UTC
A fix has now been implemented and practical questions have now been re-enabled for all Type-Specific ECDIS courses, with the exception of the SIMRAD MARIS ECDIS 900.
- resolved Mar 04, 2025, 02:54 PM UTC
This incident has been resolved.