Minikai incident

User Memory Feature Disruption

Minor Resolved View vendor source →

Minikai experienced a minor incident on February 8, 2026 affecting Website and Salesforce Integration and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2026, 10:00 PM UTC
Resolved
Feb 08, 2026, 10:00 PM UTC
Duration
Detected by Pingoru
Feb 08, 2026, 10:00 PM UTC

Affected components

WebsiteSalesforce IntegrationAppAPI

Update timeline

  1. investigating Jan 22, 2026, 10:00 PM UTC

    Status: Investigating Some users are experiencing issues with Mini's memories not functioning as expected. This means the Mini may temporarily not remember things like the formatting a user prefers in responses. Affected components Website (Operational) App (Degraded performance) API (Operational) Salesforce Integration (Operational)

  2. resolved Feb 08, 2026, 10:00 PM UTC

    Status: Resolved Some users may have experienced issues with Mini's user memory feature not functioning as expected. This means the Mini may have temporarily not remembered things like the formatting a user prefers in responses . This has now been resolved and memories are working normally. Affected components Website (Operational) App (Operational) API (Operational) Salesforce Integration (Operational)