MightyCall Outage History

MightyCall is up right now

MightyCall had 8 outages in the last 2 years totaling 8h 47m of downtime — averaging 0.3 incidents per month.

There were 8 MightyCall outages since November 13, 2024 totaling 8h 47m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.mightycall.com

Major July 21, 2026

Issues with inbound calls

Detected by Pingoru
Jul 21, 2026, 09:25 PM UTC
Resolved
Jul 21, 2026, 10:41 PM UTC
Duration
1h 16m
Affected: WebphoneMobile AppDesktop App (Win)Desktop App (Mac)Deskphones & Softphones
Timeline · 3 updates
  1. investigating Jul 21, 2026, 09:25 PM UTC

    We have identified the root cause of the inbound calling issue affecting some users. The disruption is related to routing difficulties on the upstream carrier's side, and our team is actively working with the carrier to restore normal service. We will provide another update once the fix has been implemented.

  2. monitoring Jul 21, 2026, 09:51 PM UTC

    The upstream carrier has confirmed that the issue with inbound call routing has been resolved, and calls are now connecting as expected. We will continue monitoring the service for stability. If you experience any further issues with inbound calls, please reach out to our support team. A final update will follow, once the issue is fully confirmed as resolved.

  3. resolved Jul 21, 2026, 10:41 PM UTC

    The issue with inbound calls experienced by some users has been fully resolved. All services are now operating normally. We appreciate your patience while our team worked to address and resolve the problem.

Read the full incident report →

Minor July 13, 2026

Webphone Issues

Detected by Pingoru
Jul 13, 2026, 07:56 PM UTC
Resolved
Jul 13, 2026, 09:57 PM UTC
Duration
2h 1m
Affected: WebphoneDesktop App (Win)Desktop App (Mac)
Timeline · 3 updates
  1. investigating Jul 13, 2026, 07:56 PM UTC

    We're currently investigating the issue with the unstable network conditions affecting the webphone reported by some users. Our team is working to identify the root cause and restore normal operation as soon as possible.

  2. monitoring Jul 13, 2026, 08:13 PM UTC

    A fix has been successfully deployed to resolve the issue with the unstable network conditions affecting the webphone. We're currently monitoring the platform closely to ensure stability. If you experience any further delays or issues with the webphone, please reach out to our support team. A final update will follow, once the issue is fully confirmed as resolved.

  3. resolved Jul 13, 2026, 09:57 PM UTC

    The issue with the unstable network conditions affecting the webphone experienced by some users has been fully resolved. All services are now operating normally. We appreciate your patience while our team worked to address and resolve the problem.

Read the full incident report →

Major March 3, 2026

Issues with Inbound/Outbound Calls

Detected by Pingoru
Mar 03, 2026, 02:25 PM UTC
Resolved
Mar 03, 2026, 03:08 PM UTC
Duration
43m
Affected: WebphoneMobile AppDesktop App (Win)Desktop App (Mac)Deskphones & Softphones
Timeline · 3 updates
  1. investigating Mar 03, 2026, 02:25 PM UTC

    We're currently investigating the issue with inbound calls not ringing as well as audio issues with some outbound calls reported by some users. Our team is working to identify the root cause and restore normal operation as soon as possible.

  2. monitoring Mar 03, 2026, 02:53 PM UTC

    A fix has been successfully deployed to resolve the inbound/outbound call issues. We're currently monitoring the platform closely to ensure stability. If you experience any further delays or issues with inbound/outbound calls, please reach out to our support team. A final update will follow, once the issue is fully confirmed as resolved.

  3. resolved Mar 03, 2026, 03:08 PM UTC

    The issue with inbound/outbound calls experienced by some users has been fully resolved. All services are now operating normally. We appreciate your patience while our team worked to address and resolve the problem.

Read the full incident report →

Major January 20, 2026

Call Center Service Availability Issues

Detected by Pingoru
Jan 20, 2026, 12:54 AM UTC
Resolved
Jan 20, 2026, 01:10 AM UTC
Duration
15m
Affected: WebphoneWeb PanelMobile AppDesktop App (Win)Desktop App (Mac)
Timeline · 3 updates
  1. investigating Jan 20, 2026, 12:54 AM UTC

    We're currently investigating a temporary service disruption affecting the accessibility on the web & mobile platforms for some Call Center users. This issue is the result of an ongoing DDoS attack, which is impacting availability and performance. Our engineering team is actively mitigating the attack and working to restore full service as quickly as possible. We apologize for the inconvenience and will provide updates as soon as more information becomes available.

  2. monitoring Jan 20, 2026, 01:04 AM UTC

    Our team has successfully mitigated the DDoS attack impacting access to the web & mobile platforms for some Call Center users. Service availability has been restored, and we are currently monitoring platform performance to ensure stability.

  3. resolved Jan 20, 2026, 01:10 AM UTC

    The DDoS attack impacting access to the web & mobile platforms for some Call Center users has been fully mitigated, and service has remained stable. This incident is now resolved. We have confirmed there is no evidence of unauthorized access or any customer data compromised: the impact was limited to temporary service availability issues. We apologize for the disruption and appreciate your patience while our team worked to restore normal operations.

Read the full incident report →

Minor July 16, 2025

Issue with Displaying Statuses for Some Users

Detected by Pingoru
Jul 16, 2025, 03:00 PM UTC
Resolved
Jul 16, 2025, 03:54 PM UTC
Duration
54m
Affected: WebphoneWeb Panel
Timeline · 4 updates
  1. investigating Jul 16, 2025, 03:00 PM UTC

    We're currently investigating an issue that may be affecting the display of statuses on the web for some users. Our team is actively working to identify the root cause and implement a fix. We'll provide an update as soon as more information is available. Thank you for your patience.

  2. identified Jul 16, 2025, 03:08 PM UTC

    We've identified the cause of the issue affecting the display of statuses on the web for some users. Our team is currently working on a fix, we'll provide another update shortly. Thank you for bearing with us.

  3. monitoring Jul 16, 2025, 03:15 PM UTC

    A fix has been applied for the issue affecting the display of statuses on the web for some users. We're currently monitoring system performance to ensure everything is functioning as expected. We'll provide a final update once the issue is fully confirmed as resolved. Thank you for your continued patience.

  4. resolved Jul 16, 2025, 03:54 PM UTC

    The issue affecting the display of statuses on the web for some users has been fully resolved. All services are now operating normally. We appreciate your patience while our team worked to address and resolve the problem.

Read the full incident report →

Minor June 4, 2025

Delays in Real-Time Event Display

Detected by Pingoru
Jun 04, 2025, 08:15 PM UTC
Resolved
Jun 04, 2025, 10:06 PM UTC
Duration
1h 51m
Affected: Web Panel
Timeline · 3 updates
  1. identified Jun 04, 2025, 08:15 PM UTC

    Some users may be experiencing delays in the display of real-time events in the Agent Workspace. Our team has identified the issue and working to restore full functionality as quickly as possible. We'll provide updates as soon as more information is available. Thank you for your patience.

  2. monitoring Jun 04, 2025, 09:38 PM UTC

    A fix has been implemented to address the delays in the display of real-time events in the Agent Workspace. We're currently monitoring the results to ensure everything is working as expected. We'll continue to keep an eye on the performance and will share another update shortly. Thanks for bearing with us.

  3. resolved Jun 04, 2025, 10:06 PM UTC

    The issue affecting the delays in the display of real-time events in the Agent Workspace has been fully resolved. All events are now displayed normally. Thank you for your patience while we have been working to address this incident.

Read the full incident report →

Major March 22, 2025

Intermittent Call Issues

Detected by Pingoru
Mar 22, 2025, 04:48 PM UTC
Resolved
Mar 22, 2025, 05:22 PM UTC
Duration
33m
Affected: WebphoneMobile AppDeskphones & Softphones
Timeline · 3 updates
  1. identified Mar 22, 2025, 04:48 PM UTC

    We're currently having intermittent call issues due to a local incident. The incident have been identified, and it's being currently worked on. We will keep our customers updated of any developments.

  2. monitoring Mar 22, 2025, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 22, 2025, 05:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 13, 2024

Inbound/Outbound Call Issues

Detected by Pingoru
Nov 13, 2024, 09:20 PM UTC
Resolved
Nov 13, 2024, 10:31 PM UTC
Duration
1h 11m
Affected: WebphoneMobile AppDeskphones & Softphones
Timeline · 6 updates
  1. investigating Nov 13, 2024, 09:20 PM UTC

    We're currently investigating the issue with inbound & outbound calls. The issue has been escalated to the upstream carrier, we're working together to resolve it as soon as possible.

  2. investigating Nov 13, 2024, 09:21 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 13, 2024, 09:43 PM UTC

    We are continuing to investigate this issue.

  4. identified Nov 13, 2024, 10:07 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Nov 13, 2024, 10:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Nov 13, 2024, 10:31 PM UTC

    This incident has been resolved.

Read the full incident report →