MightyCall experienced a major incident on July 21, 2026 affecting Webphone and Mobile App and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2026, 09:25 PM UTC
We have identified the root cause of the inbound calling issue affecting some users. The disruption is related to routing difficulties on the upstream carrier's side, and our team is actively working with the carrier to restore normal service. We will provide another update once the fix has been implemented.
- monitoring Jul 21, 2026, 09:51 PM UTC
The upstream carrier has confirmed that the issue with inbound call routing has been resolved, and calls are now connecting as expected. We will continue monitoring the service for stability. If you experience any further issues with inbound calls, please reach out to our support team. A final update will follow, once the issue is fully confirmed as resolved.
- resolved Jul 21, 2026, 10:41 PM UTC
The issue with inbound calls experienced by some users has been fully resolved. All services are now operating normally. We appreciate your patience while our team worked to address and resolve the problem.