MightyCall Outage History
MightyCall is up right nowPingoru has recorded 50 incidents for MightyCall: 5 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 3 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 510 (0%) |
Incidents, newest first
Major July 21, 2026 Issues with inbound calls 1h 16m Webphone, Mobile App, Desktop App (Win), Desktop App (Mac) and 1 more
Started Jul 21, 2026, 09:25 PM UTC· resolved Jul 21, 2026, 10:41 PM UTC
- investigating Jul 21, 2026, 09:25 PM UTC
We have identified the root cause of the inbound calling issue affecting some users. The disruption is related to routing difficulties on the upstream carrier's side, and our team is actively working with the carrier to restore normal service. We will provide another update once the fix has been implemented.
- monitoring Jul 21, 2026, 09:51 PM UTC
The upstream carrier has confirmed that the issue with inbound call routing has been resolved, and calls are now connecting as expected. We will continue monitoring the service for stability. If you experience any further issues with inbound calls, please reach out to our support team. A final update will follow, once the issue is fully confirmed as resolved.
- resolved Jul 21, 2026, 10:41 PM UTC
The issue with inbound calls experienced by some users has been fully resolved. All services are now operating normally. We appreciate your patience while our team worked to address and resolve the problem.
Minor July 13, 2026 Webphone Issues 2h 1m Webphone, Desktop App (Win), Desktop App (Mac)
Started Jul 13, 2026, 07:56 PM UTC· resolved Jul 13, 2026, 09:57 PM UTC
- investigating Jul 13, 2026, 07:56 PM UTC
We're currently investigating the issue with the unstable network conditions affecting the webphone reported by some users. Our team is working to identify the root cause and restore normal operation as soon as possible.
- monitoring Jul 13, 2026, 08:13 PM UTC
A fix has been successfully deployed to resolve the issue with the unstable network conditions affecting the webphone. We're currently monitoring the platform closely to ensure stability. If you experience any further delays or issues with the webphone, please reach out to our support team. A final update will follow, once the issue is fully confirmed as resolved.
- resolved Jul 13, 2026, 09:57 PM UTC
The issue with the unstable network conditions affecting the webphone experienced by some users has been fully resolved. All services are now operating normally. We appreciate your patience while our team worked to address and resolve the problem.
Major March 3, 2026 Issues with Inbound/Outbound Calls 43m Webphone, Mobile App, Desktop App (Win), Desktop App (Mac) and 1 more
Started Mar 03, 2026, 02:25 PM UTC· resolved Mar 03, 2026, 03:08 PM UTC
- investigating Mar 03, 2026, 02:25 PM UTC
We're currently investigating the issue with inbound calls not ringing as well as audio issues with some outbound calls reported by some users. Our team is working to identify the root cause and restore normal operation as soon as possible.
- monitoring Mar 03, 2026, 02:53 PM UTC
A fix has been successfully deployed to resolve the inbound/outbound call issues. We're currently monitoring the platform closely to ensure stability. If you experience any further delays or issues with inbound/outbound calls, please reach out to our support team. A final update will follow, once the issue is fully confirmed as resolved.
- resolved Mar 03, 2026, 03:08 PM UTC
The issue with inbound/outbound calls experienced by some users has been fully resolved. All services are now operating normally. We appreciate your patience while our team worked to address and resolve the problem.
Major January 20, 2026 Call Center Service Availability Issues 15m Webphone, Web Panel, Mobile App, Desktop App (Win) and 1 more
Started Jan 20, 2026, 12:54 AM UTC· resolved Jan 20, 2026, 01:10 AM UTC
- investigating Jan 20, 2026, 12:54 AM UTC
We're currently investigating a temporary service disruption affecting the accessibility on the web & mobile platforms for some Call Center users. This issue is the result of an ongoing DDoS attack, which is impacting availability and performance. Our engineering team is actively mitigating the attack and working to restore full service as quickly as possible. We apologize for the inconvenience and will provide updates as soon as more information becomes available.
- monitoring Jan 20, 2026, 01:04 AM UTC
Our team has successfully mitigated the DDoS attack impacting access to the web & mobile platforms for some Call Center users. Service availability has been restored, and we are currently monitoring platform performance to ensure stability.
- resolved Jan 20, 2026, 01:10 AM UTC
The DDoS attack impacting access to the web & mobile platforms for some Call Center users has been fully mitigated, and service has remained stable. This incident is now resolved. We have confirmed there is no evidence of unauthorized access or any customer data compromised: the impact was limited to temporary service availability issues. We apologize for the disruption and appreciate your patience while our team worked to restore normal operations.
Minor July 16, 2025 Issue with Displaying Statuses for Some Users 54m Webphone, Web Panel
Started Jul 16, 2025, 03:00 PM UTC· resolved Jul 16, 2025, 03:54 PM UTC
- investigating Jul 16, 2025, 03:00 PM UTC
We're currently investigating an issue that may be affecting the display of statuses on the web for some users. Our team is actively working to identify the root cause and implement a fix. We'll provide an update as soon as more information is available. Thank you for your patience.
- identified Jul 16, 2025, 03:08 PM UTC
We've identified the cause of the issue affecting the display of statuses on the web for some users. Our team is currently working on a fix, we'll provide another update shortly. Thank you for bearing with us.
- monitoring Jul 16, 2025, 03:15 PM UTC
A fix has been applied for the issue affecting the display of statuses on the web for some users. We're currently monitoring system performance to ensure everything is functioning as expected. We'll provide a final update once the issue is fully confirmed as resolved. Thank you for your continued patience.
- resolved Jul 16, 2025, 03:54 PM UTC
The issue affecting the display of statuses on the web for some users has been fully resolved. All services are now operating normally. We appreciate your patience while our team worked to address and resolve the problem.
Minor June 4, 2025 Delays in Real-Time Event Display 1h 51m Web Panel
Started Jun 04, 2025, 08:15 PM UTC· resolved Jun 04, 2025, 10:06 PM UTC
- identified Jun 04, 2025, 08:15 PM UTC
Some users may be experiencing delays in the display of real-time events in the Agent Workspace. Our team has identified the issue and working to restore full functionality as quickly as possible. We'll provide updates as soon as more information is available. Thank you for your patience.
- monitoring Jun 04, 2025, 09:38 PM UTC
A fix has been implemented to address the delays in the display of real-time events in the Agent Workspace. We're currently monitoring the results to ensure everything is working as expected. We'll continue to keep an eye on the performance and will share another update shortly. Thanks for bearing with us.
- resolved Jun 04, 2025, 10:06 PM UTC
The issue affecting the delays in the display of real-time events in the Agent Workspace has been fully resolved. All events are now displayed normally. Thank you for your patience while we have been working to address this incident.
Major March 22, 2025 Intermittent Call Issues 33m Webphone, Mobile App, Deskphones & Softphones
Started Mar 22, 2025, 04:48 PM UTC· resolved Mar 22, 2025, 05:22 PM UTC
- identified Mar 22, 2025, 04:48 PM UTC
We're currently having intermittent call issues due to a local incident. The incident have been identified, and it's being currently worked on. We will keep our customers updated of any developments.
- monitoring Mar 22, 2025, 05:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 22, 2025, 05:22 PM UTC
This incident has been resolved.
Critical November 13, 2024 Inbound/Outbound Call Issues 1h 11m Webphone, Mobile App, Deskphones & Softphones
Started Nov 13, 2024, 09:20 PM UTC· resolved Nov 13, 2024, 10:31 PM UTC
- investigating Nov 13, 2024, 09:20 PM UTC
We're currently investigating the issue with inbound & outbound calls. The issue has been escalated to the upstream carrier, we're working together to resolve it as soon as possible.
- investigating Nov 13, 2024, 09:21 PM UTC
We are continuing to investigate this issue.
- investigating Nov 13, 2024, 09:43 PM UTC
We are continuing to investigate this issue.
- identified Nov 13, 2024, 10:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 13, 2024, 10:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 13, 2024, 10:31 PM UTC
This incident has been resolved.