Mezmo experienced a major incident on September 15, 2025 affecting Search and Livetail, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
SearchLivetail
Update timeline
- identified Sep 15, 2025, 08:18 PM UTC
We have identified that there are some performance issues related to search in Mezmo Log Analysis. We are currently working to resolve the problem. Your data is still be ingested, indexed, and retained but are slow to display in the live tail because of the issues with Search. Please subscribe to the page to stay updated.
- monitoring Sep 15, 2025, 08:51 PM UTC
Search performance should be returning to normal. You may notice some degraded performance.
- resolved Sep 15, 2025, 09:16 PM UTC
The issues with Search in Live Tail have been resolved, and Search performance is back to normal.