Meteor incident

Some Users Redirected to "Not Found" Page on Galaxy Beta Dashboard

Major Resolved View vendor source →

Meteor experienced a major incident on October 9, 2025 affecting Galaxy management interface and Galaxy Beta, lasting 12d 23h. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 12:57 PM UTC
Resolved
Oct 22, 2025, 12:54 PM UTC
Duration
12d 23h
Detected by Pingoru
Oct 09, 2025, 12:57 PM UTC

Affected components

Galaxy management interfaceGalaxy Beta

Update timeline

  1. investigating Oct 09, 2025, 12:57 PM UTC

    We are currently investigating an issue where some users are being redirected to an invalid "Not Found" page (https://beta.galaxycloud.app/undefined/us-east-1) when attempting to access the Galaxy Beta Dashboard. Our team is actively working to identify the root cause and restore normal access as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.

  2. identified Oct 09, 2025, 08:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 22, 2025, 12:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 22, 2025, 12:54 PM UTC

    This incident has been resolved.