Meteor incident

Elevated errors on our proxy layer

Minor Resolved View vendor source →

Meteor experienced a minor incident on July 16, 2026 affecting Galaxy US infrastructure, lasting 18h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 07:59 PM UTC
Resolved
Jul 17, 2026, 02:17 PM UTC
Duration
18h 18m
Detected by Pingoru
Jul 16, 2026, 07:59 PM UTC

Affected components

Galaxy US infrastructure

Update timeline

  1. investigating Jul 16, 2026, 08:24 PM UTC

    We detected an unusual increase in request volume on our proxy layer, resulting in errors and increased latency for a subset of customers. Our engineering team is engaged and prioritizing service stabilization. Next update within 30 minutes.

  2. identified Jul 16, 2026, 08:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 16, 2026, 08:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 17, 2026, 11:01 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 17, 2026, 02:17 PM UTC

    This incident has been resolved.