Meteor Outage History

We are currently aware of a connectivity issue affecting Monti APM. Customers may notice that Monti APM has stopped collecting data from their applications and may encounter errors in their logs. This issue is originating on Monti APM's end, and their team is actively investigating. We will continue to monitor the situation and provide updates here as we learn more. We apologize for the disruption and appreciate your patience.

We are currently investigating an issue affecting deployments on Galaxy. Customers attempting to deploy via CLI or Push to Deploy (P2D) are encountering the following error: "Deploy failed: Request failed with status code 500." Both deployment methods are currently impacted. Our team is actively working to identify the root cause, and we will provide updates here as soon as we have more information. We apologize for the disruption and appreciate your patience.

We are currently investigating an issue affecting some accounts. Symptoms include Galaxy app logs not loading and errors during deployments and database dashboard access. Our team is actively working on a fix. We will provide updates as soon as we have more information.

We have identified and resolved the issue causing Galaxy app logs to not load for some accounts. Logs should now be displaying correctly. We are continuing to investigate the separate issue affecting deployments and the database dashboard for some users. Further updates will follow.

We are currently investigating an issue affecting Push to Deploy for Meteor applications. Users are unable to deploy new or existing Meteor apps using Push to Deploy in the Galaxy Dashboard. As a workaround, you can deploy your Meteor app using the CLI. Check out our documentation for deployment instructions: https://help.galaxycloud.app/en/article/deploy-a-new-meteor-app-using-the-cli-1vzo6do/ Our team is actively investigating the root cause and will provide updates as we have more information. We appreciate your patience.

Some customers are experiencing issues with Push to Deploy. Affected customers are unable to trigger new application deployments automatically via commits, or have lost their GitHub connection entirely within Push to Deploy settings on Galaxy. Our team is investigating the root cause and working on a resolution.

Cloudflare is experiencing instability across multiple regions worldwide. This may cause delays or intermittent failures when downloading Meteor packages and binaries.

We are currently experiencing issues with the P2D service in the Galaxy US infrastructure. Initial findings indicate a failure in AWS services that is impacting our systems. AWS has acknowledged problems on their platform: https://health.aws.amazon.com/health/status

We are observing periods of slowness on PushToDeploy due to machine replacements and reallocation in our execution cluster. During these windows, build and deploy queues may grow and complete more slowly than usual. We are monitoring and adjusting capacity to stabilize the service.

We are currently investigating an issue where some users are being redirected to an invalid "Not Found" page (https://beta.galaxycloud.app/undefined/us-east-1) when attempting to access the Galaxy Beta Dashboard. Our team is actively working to identify the root cause and restore normal access as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.

We are currently experiencing a partial service disruption due to an ongoing incident with Docker Hub. As of Docker Hub’s latest update at 10:24 PDT, their systems are in a read-only state, which affects several key operations on their platform. Due to this outage, the creation of new webapps through our platform is temporarily unavailable. All other services remain fully operational. We are actively monitoring Docker Hub’s status and awaiting full resolution on their side. Once they restore write functionality, the affected features will resume automatically.