Metabase had 2 outages in the last 2 years totaling 27m of downtime — averaging 0.1 incidents per month.
There were 2 Metabase outages since October 20, 2025 totaling 27m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
This incident has been resolved.
Our cloud service provider reported an outage on one of their key services in a region, leading to other services that depended on it to fail. Metabase token check service relies on one of these services to work, which led to our service to fail and all instances that depend on this service were not able to start or be downgraded to non-premium instances (without any premium features working). Instances that did this token check before the outage did not see any issues. Service is now fully recovered