MessageXchange Outage History

MessageXchange is up right now

Pingoru has recorded 41 incidents for MessageXchange: 1 in the last 12 months and 0 in the last 90 days.

Source: status.messagexchange.com

41incidents recorded
1last 12 months
0last 90 days
115 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking MessageXchange in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202612 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 534 (0%)

Incidents, newest first

Major July 6, 2026 FormXchange issue 1h 55m FormXchange

Started Jul 06, 2026, 12:22 AM UTC· resolved Jul 06, 2026, 02:17 AM UTC

  1. investigating Jul 06, 2026, 12:22 AM UTC

    We have an issue preventing some FormXchange purchase orders and other messages from being displayed. This is being investigated as a priority. We apologise for the inconvenience.

  2. identified Jul 06, 2026, 12:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 06, 2026, 01:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 06, 2026, 02:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 9, 2025 MessageXchange Beta Test environment issue 4h 42m MessageXchange Beta Test web site

Started Sep 09, 2025, 09:18 PM UTC· resolved Sep 10, 2025, 02:01 AM UTC

  1. investigating Sep 09, 2025, 09:18 PM UTC

    We are investigating an issue affecting our Beta Test environment, and will update with more information shortly.

  2. monitoring Sep 09, 2025, 09:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 09, 2025, 09:28 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 10, 2025, 02:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 21, 2025 www.messagexchange.com certificate issues 19h MessageXchange web site, Messaging

Started Aug 21, 2025, 04:31 AM UTC· resolved Aug 21, 2025, 11:31 PM UTC

  1. monitoring Aug 21, 2025, 04:31 AM UTC

    We are aware of some clients having problems connecting to www.messagexchange.com since our certificate change this morning. If you're having issues, please check that your certificate store is up to date. Normally this is done as part of your operating system's patches. If not up to date, you may need to manually load the new Sectigo intermediate certificate - this included in our cert chain, available for download here: https://support.messagexchange.com/support/solutions/articles/7000058245-www-messagexchange-com-certificate Please contact Support if you need more information. [email protected]

  2. resolved Aug 21, 2025, 11:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 15, 2025 Issue with AS2 MDNs 1h 33m Messaging

Started Jun 15, 2025, 11:44 PM UTC· resolved Jun 16, 2025, 01:17 AM UTC

  1. investigating Jun 15, 2025, 11:44 PM UTC

    We are currently investigating an issue where we might send you an invalid MDN (electronic receipt) after you send an AS2 message to us. We are receiving and processing the AS2 message.

  2. identified Jun 15, 2025, 11:54 PM UTC

    We've identified the cause of the issue and have made a change to correct the MDNs. We're verifying the fix at the moment.

  3. monitoring Jun 15, 2025, 11:58 PM UTC

    We can confirm that MDNs are being sent correctly again. We will continue to monitor.

  4. resolved Jun 16, 2025, 01:17 AM UTC

    This issue with invalid MDNs has been resolved at 9:49 am AEST.

Read the full incident report →