MessageXchange experienced a minor incident on June 25, 2018 affecting FormXchange, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
FormXchange
Update timeline
- identified Jun 25, 2018, 12:31 AM UTC
We've heard reports that some users are having difficulties in printing PDF purchase orders and delivery dockets. We've found an issue and are putting a fix in place. We hope to have the issue resolved by 11 am, Melbourne time. In the meantime, if you need to print a purchase order, go to the IN Tray and tick the tickbox to the left of the purchase order you want to print. Then select Print (All documents) which is above the table.
- resolved Jun 25, 2018, 01:03 AM UTC
We've deployed a fix to FormXchange and you're now able to generate PDF purchase orders and delivery dockets. Sorry for any inconvenience.