MessageXchange incident

Message processing issue

Major Resolved View vendor source →

MessageXchange experienced a major incident on August 20, 2018 affecting Message processing, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2018, 01:23 AM UTC
Resolved
Aug 20, 2018, 01:44 AM UTC
Duration
21m
Detected by Pingoru
Aug 20, 2018, 01:23 AM UTC

Affected components

Message processing

Update timeline

  1. investigating Aug 20, 2018, 01:23 AM UTC

    We are currently investigating an issue affecting message processing.

  2. resolved Aug 20, 2018, 01:44 AM UTC

    The issue affecting message processing has been resolved. Affected messages are being processed at the moment. If you notice any issues, let us know.