MessageXchange experienced a major incident on August 19, 2018 affecting Message processing, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Message processing
Update timeline
- investigating Aug 19, 2018, 11:43 PM UTC
We have identified an issue with sending AS2 messages to some trading partners. We are currently investigating the cause and will provide an update as soon as the issue is resolved
- resolved Aug 20, 2018, 02:28 AM UTC
The issue with sending AS2 messages to some trading partners has been resolved and all messages have been sent.