MessageXchange experienced a minor incident on September 10, 2018 affecting FormXchange, lasting 17h 25m. The incident has been resolved; the full update timeline is below.
Affected components
FormXchange
Update timeline
- investigating Sep 10, 2018, 07:30 AM UTC
An issue is affecting some users when attempting to auto create SSCC numbers. This is being investigated.
- identified Sep 10, 2018, 11:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 11, 2018, 12:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2018, 12:56 AM UTC
This incident has been resolved.