MessageXchange incident

MessageXchange: Forms issue

Major Resolved View vendor source →

MessageXchange experienced a major incident on August 18, 2019 affecting FormXchange, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2019, 11:47 PM UTC
Resolved
Aug 19, 2019, 02:55 AM UTC
Duration
3h 8m
Detected by Pingoru
Aug 18, 2019, 11:47 PM UTC

Affected components

FormXchange

Update timeline

  1. investigating Aug 18, 2019, 11:47 PM UTC

    We are investigating an issue affecting some Forms users, and will update with more information shortly.

  2. monitoring Aug 19, 2019, 12:24 AM UTC

    The issue that was affecting some Forms functionality has been resolved. We are continuing to monitor the system. Please contact Support if you have any further issues.

  3. resolved Aug 19, 2019, 02:55 AM UTC

    This incident has been resolved.