MessageXchange experienced a notice incident on September 27, 2020 affecting FormXchange, lasting 4h 18m. The incident has been resolved; the full update timeline is below.
Affected components
FormXchange
Update timeline
- investigating Sep 27, 2020, 09:49 PM UTC
We are investigating an issue affecting the FormsXchange PDF export service, we will update with more information shortly.
- identified Sep 27, 2020, 11:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 27, 2020, 11:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2020, 02:08 AM UTC
This incident has been resolved.