MessageXchange incident

EBMS pull requests issue

Major Resolved View vendor source →

MessageXchange experienced a major incident on April 19, 2021 affecting SuperStream processing and Single touch payroll processing, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2021, 06:52 AM UTC
Resolved
Apr 19, 2021, 11:30 AM UTC
Duration
4h 38m
Detected by Pingoru
Apr 19, 2021, 06:52 AM UTC

Affected components

SuperStream processingSingle touch payroll processing

Update timeline

  1. investigating Apr 19, 2021, 06:52 AM UTC

    An issue is affecting EBMS pull requests. This is being investigated.

  2. monitoring Apr 19, 2021, 08:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 19, 2021, 11:30 AM UTC

    This incident has been resolved.