MessageXchange experienced a minor incident on September 20, 2021 affecting MessageXchange web site, lasting 4h 17m. The incident has been resolved; the full update timeline is below.
Affected components
MessageXchange web site
Update timeline
- investigating Sep 20, 2021, 01:15 AM UTC
We are investigating an issue affecting some users on the MessageXchange portal. This may cause slow response times on some pages. We will update with more information shortly.
- identified Sep 20, 2021, 01:42 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 20, 2021, 02:27 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 20, 2021, 05:33 AM UTC
This incident has been resolved.