MessageXchange incident

Beta test environment is unreachable

Minor Resolved View vendor source →

MessageXchange experienced a minor incident on January 14, 2022 affecting Beta test environment, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2022, 01:04 AM UTC
Resolved
Jan 14, 2022, 04:18 AM UTC
Duration
3h 13m
Detected by Pingoru
Jan 14, 2022, 01:04 AM UTC

Affected components

Beta test environment

Update timeline

  1. investigating Jan 14, 2022, 01:04 AM UTC

    We are investigating an issue affecting the MessageXchange Beta Test environment. This does not affect any functionality on Production.

  2. monitoring Jan 14, 2022, 02:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 14, 2022, 02:24 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 14, 2022, 04:18 AM UTC

    This incident has been resolved.