MessageXchange incident

Network issue for some users

Minor Resolved View vendor source →

MessageXchange experienced a minor incident on January 25, 2023 affecting MessageXchange www2 web site, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2023, 08:41 AM UTC
Resolved
Jan 25, 2023, 10:34 AM UTC
Duration
1h 52m
Detected by Pingoru
Jan 25, 2023, 08:41 AM UTC

Affected components

MessageXchange www2 web site

Update timeline

  1. investigating Jan 25, 2023, 08:41 AM UTC

    We have an issue that may affect some user sessions and messages to our www2 instance. This is being investigated by our cloud provider.

  2. investigating Jan 25, 2023, 09:39 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 25, 2023, 10:34 AM UTC

    This incident has been resolved.