MessageXchange incident

MessageXchange incident

Minor Resolved View vendor source →

MessageXchange experienced a minor incident on April 28, 2023 affecting MessageXchange web site and Message processing and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2023, 02:13 AM UTC
Resolved
Apr 28, 2023, 05:28 AM UTC
Duration
3h 15m
Detected by Pingoru
Apr 28, 2023, 02:13 AM UTC

Affected components

MessageXchange web siteMessage processingSuperStream processingFormXchange

Update timeline

  1. investigating Apr 28, 2023, 02:13 AM UTC

    We currently have an issue causing delays and errors for some messages and some web users. This is being investigated, and we will update with more information when available.

  2. resolved Apr 28, 2023, 05:28 AM UTC

    This issue causing delays and errors to some messages and web site users is now cleared. We are continuing to monitor, and are checking for any affected messages.