MessageXchange incident

Message wait time

Minor Resolved View vendor source →

MessageXchange experienced a minor incident on August 7, 2023 affecting Message processing, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2023, 06:13 AM UTC
Resolved
Aug 07, 2023, 08:48 AM UTC
Duration
2h 34m
Detected by Pingoru
Aug 07, 2023, 06:13 AM UTC

Affected components

Message processing

Update timeline

  1. investigating Aug 07, 2023, 06:13 AM UTC

    We are currently investigating an issue that is affecting the wait time of some messages, and will update with more information shortly.

  2. monitoring Aug 07, 2023, 06:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2023, 08:48 AM UTC

    This incident has been resolved. We are checking for any residual issues with delayed messages.