MessageXchange incident

MessageXchange Beta Test environment issue

Minor Resolved View vendor source →

MessageXchange experienced a minor incident on September 9, 2025 affecting Beta test environment, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 09:18 PM UTC
Resolved
Sep 10, 2025, 02:01 AM UTC
Duration
4h 42m
Detected by Pingoru
Sep 09, 2025, 09:18 PM UTC

Affected components

Beta test environment

Update timeline

  1. investigating Sep 09, 2025, 09:18 PM UTC

    We are investigating an issue affecting our Beta Test environment, and will update with more information shortly.

  2. monitoring Sep 09, 2025, 09:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 09, 2025, 09:28 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 10, 2025, 02:01 AM UTC

    This incident has been resolved.