MessageMedia incident

Zoho Integration currently unavailable due to temporary outage

Major Resolved View vendor source →

MessageMedia experienced a major incident on November 11, 2025 affecting Zoho CRM, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 07:31 AM UTC
Resolved
Nov 11, 2025, 08:10 AM UTC
Duration
38m
Detected by Pingoru
Nov 11, 2025, 07:31 AM UTC

Affected components

Zoho CRM

Update timeline

  1. identified Nov 11, 2025, 07:31 AM UTC

    A temporary outage caused by infrastructure deployments to the integration between Zoho and Sinch has been identified and is currently being resolved by our team. We are aware that functionality of the integration may be affected or inaccessible at this time.

  2. monitoring Nov 11, 2025, 07:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 11, 2025, 08:10 AM UTC

    This incident has been resolved.