MessageMedia incident

SMS Delivery Delays North America - Verizon

Minor Resolved View vendor source →

MessageMedia experienced a minor incident on December 1, 2025 affecting North America, lasting 17h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 07:02 PM UTC
Resolved
Dec 02, 2025, 12:42 PM UTC
Duration
17h 39m
Detected by Pingoru
Dec 01, 2025, 07:02 PM UTC

Affected components

North America

Update timeline

  1. investigating Dec 01, 2025, 07:02 PM UTC

    Due to a high volume of traffic with US carriers, we are observing some deliverability delays to North American numbers. We are continuing to investigate this issue.

  2. investigating Dec 01, 2025, 07:19 PM UTC

    We are currently observing delivery issues related to toll free traffic sent to Verizon-US.

  3. resolved Dec 02, 2025, 12:42 PM UTC

    This incident has been resolved.