MessageMedia incident

Australia – Call Forwarding Inbound SMS Issues

Minor Resolved View vendor source →

MessageMedia experienced a minor incident on December 15, 2025 affecting Inbound System (Webhooks), lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 01:30 AM UTC
Resolved
Dec 15, 2025, 02:21 AM UTC
Duration
51m
Detected by Pingoru
Dec 15, 2025, 01:30 AM UTC

Affected components

Inbound System (Webhooks)

Update timeline

  1. investigating Dec 15, 2025, 01:30 AM UTC

    We are currently investigating an issue impacting inbound SMS delivery to Call Forwarding dedicated numbers. Outbound messaging and voice services are operating normally. At this stage, the impact is limited to inbound messages originating from a specific provider. Further updates will be shared as more information becomes available.

  2. monitoring Dec 15, 2025, 02:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 15, 2025, 02:21 AM UTC

    This incident has been resolved.