MessageMedia experienced a minor incident on March 2, 2026 affecting MessageNet and APAC and 1 more component, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
MessageNetAPACDirectSMSMobiPostEmail To SMSSMSCentralWholesaleSMSStreetdata
Update timeline
- investigating Mar 02, 2026, 12:18 AM UTC
We are currently experiencing issues with emails sent to all support addresses. In the meantime, please contact Support via Live Chat until the issue is resolved. Our IT team is working on this as a priority and will provide updates as soon as they become available.
- investigating Mar 02, 2026, 02:24 AM UTC
We are continuing to investigate this issue.
- monitoring Mar 02, 2026, 03:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 02, 2026, 03:50 AM UTC
This incident has been resolved.