MessageMedia incident

Hub Inbox Auto-Refresh Issue

Minor Resolved View vendor source →
Started
Mar 24, 2026, 02:45 PM UTC
Resolved
Mar 24, 2026, 03:58 PM UTC
Duration
1h 13m
Detected by Pingoru
Mar 24, 2026, 02:45 PM UTC

Affected components

The Hub

Update timeline

  1. investigating Mar 24, 2026, 02:45 PM UTC

    We are currently experiencing an issue where the Hub Inbox is not automatically refreshing to display new messages. Impact: Customers may not see incoming messages in real time. To view new messages, please manually refresh the page. Status: Our team is investigating the issue and we will provide an update as soon as possible.

  2. monitoring Mar 24, 2026, 03:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Mar 24, 2026, 03:26 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 24, 2026, 03:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 24, 2026, 03:58 PM UTC

    This incident has been resolved.

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