MessageMedia incident

New Message Screen Unavailable

Minor Resolved View vendor source →

MessageMedia experienced a minor incident on June 3, 2026 affecting The Hub and MessageNet and 1 more component, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 08:58 PM UTC
Resolved
Jun 04, 2026, 12:00 AM UTC
Duration
3h 2m
Detected by Pingoru
Jun 03, 2026, 08:58 PM UTC

Affected components

The HubMessageNetDirectSMSMobiPostSMSCentralWholesaleSMSStreetdata

Update timeline

  1. investigating Jun 03, 2026, 08:58 PM UTC

    We're currently investigating an issue affecting the New Message screen, which may be unusable for some users. As a workaround, users can continue sending messages through the Inbox or by using Quick Message functionality. Our team is actively working to resolve the issue and will provide updates as more information becomes available.

  2. monitoring Jun 03, 2026, 11:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2026, 12:00 AM UTC

    This incident has been resolved.