Mesh Security incident

Mail Delays Inbound EU

Major Resolved View vendor source →

Mesh Security experienced a major incident on May 23, 2025 affecting Inbound Email Security and MSP Hub, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2025, 03:59 AM UTC
Resolved
May 23, 2025, 07:06 AM UTC
Duration
3h 6m
Detected by Pingoru
May 23, 2025, 03:59 AM UTC

Affected components

Inbound Email SecurityMSP Hub

Update timeline

  1. investigating May 23, 2025, 03:59 AM UTC

    We are currently investigating an issue with inbound mail flow in the EU.

  2. identified May 23, 2025, 04:12 AM UTC

    HUB access has been restored. Mails should begin flowing shortly.

  3. monitoring May 23, 2025, 04:19 AM UTC

    A fix has been implemented and we're currently monitoring.

  4. monitoring May 23, 2025, 06:22 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 23, 2025, 07:06 AM UTC

    All systems are operational.