Mesh Security experienced a notice incident on April 24, 2026 affecting Inbound Email Security and Inbound Email Security, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Email SecurityInbound Email Security
Update timeline
- investigating Apr 24, 2026, 07:48 PM UTC
We are currently investigating an issue impacting our detection engine which is resulting in some emails incorrectly receiving a phishing verdict.
- monitoring Apr 24, 2026, 08:35 PM UTC
A fix has been implemented and we are monitoring.
- resolved Apr 24, 2026, 09:18 PM UTC
The issue has been fixed as of 3pm Eastern Time. Unfortunately, we do not have a mechanism to automatically release those emails that were incorrectly given a phishing verdict. Thank you for your patience while we worked through this.