Mesh Security incident

Detection Engine Issue

Notice Resolved View vendor source →
Started
Apr 24, 2026, 07:48 PM UTC
Resolved
Apr 24, 2026, 09:18 PM UTC
Duration
1h 29m
Detected by Pingoru
Apr 24, 2026, 07:48 PM UTC

Affected components

Inbound Email SecurityInbound Email Security

Update timeline

  1. investigating Apr 24, 2026, 07:48 PM UTC

    We are currently investigating an issue impacting our detection engine which is resulting in some emails incorrectly receiving a phishing verdict.

  2. monitoring Apr 24, 2026, 08:35 PM UTC

    A fix has been implemented and we are monitoring.

  3. resolved Apr 24, 2026, 09:18 PM UTC

    The issue has been fixed as of 3pm Eastern Time. Unfortunately, we do not have a mechanism to automatically release those emails that were incorrectly given a phishing verdict. Thank you for your patience while we worked through this.

Looking to track Mesh Security downtime and outages?

Pingoru polls Mesh Security's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Mesh Security reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Mesh Security alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Mesh Security for free

5 free monitors · No credit card required