Mesh Security incident

US Service: Emails slow to process

Minor Resolved View vendor source →

Mesh Security experienced a minor incident on March 16, 2023 affecting Inbound Email Security, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2023, 02:59 PM UTC
Resolved
Mar 16, 2023, 03:21 PM UTC
Duration
21m
Detected by Pingoru
Mar 16, 2023, 02:59 PM UTC

Affected components

Inbound Email Security

Update timeline

  1. investigating Mar 16, 2023, 02:59 PM UTC

    Inbound emails are currently slow to process on our US service and as a result, there are some queues. We are currently investigating.

  2. identified Mar 16, 2023, 03:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 16, 2023, 03:21 PM UTC

    This incident has now been resolved and queues have cleared. Emails are processing as normal.