Mesh Security incident

Emails slow to process on EU service

Notice Resolved View vendor source →

Mesh Security experienced a notice incident on March 28, 2023 affecting Inbound Email Security, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2023, 11:17 AM UTC
Resolved
Mar 28, 2023, 12:03 PM UTC
Duration
45m
Detected by Pingoru
Mar 28, 2023, 11:17 AM UTC

Affected components

Inbound Email Security

Update timeline

  1. identified Mar 28, 2023, 11:17 AM UTC

    We are experiencing some delays to inbound email on our EU service. The issue has already been identified. We will provide a further update shortly.

  2. identified Mar 28, 2023, 11:30 AM UTC

    The issue is now fixed and queues have cleared. Email is processing as normal. We will continue to monitor.

  3. resolved Mar 28, 2023, 12:03 PM UTC

    This incident is now resolved. Thank you for your patience while we worked on a fix.