Mesh Security incident

Emails slow to process on EU service

Notice Resolved View vendor source →

Mesh Security experienced a notice incident on April 4, 2023 affecting Inbound Email Security, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2023, 11:08 AM UTC
Resolved
Apr 04, 2023, 01:23 PM UTC
Duration
2h 14m
Detected by Pingoru
Apr 04, 2023, 11:08 AM UTC

Affected components

Inbound Email Security

Update timeline

  1. identified Apr 04, 2023, 11:08 AM UTC

    Some customers may notice a small delay on inbound email processing (approximately 10 minutes). The issue has already been identified and a fix is being put in place.

  2. monitoring Apr 04, 2023, 11:22 AM UTC

    These queues have now cleared and we are monitoring.

  3. resolved Apr 04, 2023, 01:23 PM UTC

    This incident has been resolved.