Mesh Security incident

Inbound emails slow to process on EU service

Minor Resolved View vendor source →

Mesh Security experienced a minor incident on May 16, 2023 affecting Inbound Email Security, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2023, 02:00 AM UTC
Resolved
May 16, 2023, 03:14 AM UTC
Duration
1h 13m
Detected by Pingoru
May 16, 2023, 02:00 AM UTC

Affected components

Inbound Email Security

Update timeline

  1. investigating May 16, 2023, 02:00 AM UTC

    We are currently investigating this issue.

  2. identified May 16, 2023, 02:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 16, 2023, 02:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 16, 2023, 03:14 AM UTC

    This incident has been resolved.