Mesh Security incident

Emails queueing on EU service

Minor Resolved View vendor source →

Mesh Security experienced a minor incident on August 2, 2023 affecting Inbound Email Security and Outbound Email Security, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 12:56 AM UTC
Resolved
Aug 02, 2023, 02:09 AM UTC
Duration
1h 13m
Detected by Pingoru
Aug 02, 2023, 12:56 AM UTC

Affected components

Inbound Email SecurityOutbound Email Security

Update timeline

  1. investigating Aug 02, 2023, 12:56 AM UTC

    We are currently investigating this issue.

  2. identified Aug 02, 2023, 01:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 02, 2023, 01:55 AM UTC

    A fix has been implemented and all queues have cleared. We will continue to monitor.

  4. resolved Aug 02, 2023, 02:09 AM UTC

    Thank you for your patience while we worked on a fix. This incident is now resolved.