Mesh Security incident

US Service: Emails slow to process

Minor Resolved View vendor source →

Mesh Security experienced a minor incident on October 13, 2023 affecting Inbound Email Security and Outbound Email Security, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2023, 09:08 PM UTC
Resolved
Oct 13, 2023, 09:30 PM UTC
Duration
21m
Detected by Pingoru
Oct 13, 2023, 09:08 PM UTC

Affected components

Inbound Email SecurityOutbound Email Security

Update timeline

  1. investigating Oct 13, 2023, 09:08 PM UTC

    Emails are currently slow to process on our US service. We believe this is a recurrence of a networking issue in Microsoft seen last week. Our engineers are currently investigating.

  2. resolved Oct 13, 2023, 09:30 PM UTC

    This incident has been resolved and the queues have cleared.