Mesh Security experienced a minor incident on December 11, 2023 affecting Outbound Email Security and Outbound Email Security, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound Email SecurityOutbound Email Security
Update timeline
- investigating Dec 11, 2023, 03:00 PM UTC
We are investigating reports of outbound emails being rejected/bounced by Spamhaus. At present, it appears that this is an issue with Spamhaus in general and is also affecting non Mesh customers. We have removed known listed IPs from our outbound delivery range to help alleviate delivery issues. Further updates will be provided shortly.
- resolved Dec 11, 2023, 03:53 PM UTC
Outbound traffic has returned to normal and Spamhaus has delisted impacted IPs. Any bounced messages will need to be resent. We will continue to investigate internally. Thank you for your patience.