Mesh Security experienced a minor incident on February 21, 2024 affecting Inbound Email Security and Outbound Email Security and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 21, 2024, 10:08 AM UTC
There are queues to email on our EU service, both inbound and outbound. We are investigating.
- identified Feb 21, 2024, 10:29 AM UTC
Our engineers have identified the issue and are working on implementing a fix.
- identified Feb 21, 2024, 10:55 AM UTC
We are continuing our mitigation efforts for this issue. We are working on full resolution and will update this page as soon as we have further information.
- monitoring Feb 21, 2024, 11:04 AM UTC
A fix has been implemented and queues are starting to clear. We will post another update here shortly.
- resolved Feb 21, 2024, 11:33 AM UTC
We can confirm that all mail queues have now cleared. We appreciate your patience while we worked to resolve this issue.